Comments / Complaints Procedure
In the first instance issues regarding the Station should be addressed to the operator, details below:
01842 752255 – Station main line (24 hours )
If there is a situation that you believe is more urgent or you would prefer not to contact the Station directly the Environment Agency has the following Emergency Hotline:
0800 80 70 60 – (staffed 24 hours per day/7 days per week)
Your complaint will be logged and brought to the attention of the site officer responsible for regulating the site, who will investigate the complaint and feed back any findings if requested.